There are many reasons why companies are tracking their employees computer activity. While increased business use of the internet has resulted in many new opportunities, it has also opened the door for more potential misuse of company equipment. It is possible for employees to send personal e-mails from their workstations, conduct on-line shopping expeditions, access online games, or spend time on social networking websites or other sites that have nothing to do with their work responsibilities. Open access to the web also gives some employees the opportunity to engage it behaviour that is inappropriate, illegal, or that can jeopardize the security of the company. Employee misbehaviour on the internet can add up to both a waste of money and less productivity for a company. It can also lead to serious liability risks.

Employers have the right and responsibility to track employees computer activities. Because the workplace owns the equipment, the company can set the ground rules for how computer stations should be used. Many companies already have official policies against using company workstations for anything unrelated to company business. However, with multiple employees, monitoring how people are using computers can be quite a challenge. That is where activity tracking software can really make the difference.

Installed on each Windows workstation, this activity tracking software allows the viewer to take a snapshot of the user’s screen as they are working. The snapshot can be refreshed as often as is needed. In this way an employer can view real time images of multiple users’ computer stations. At the same time it also records complete URL for a browser, application usage time and compiles the data into convenient statistics.

The Activity tracking module tracks hours spent on each task/activity within each department throughout each period of the day and week. Comparison of actual hours per task/activity against budget and forecast hours provides accurate information for management on store and department operations and also forms the basis for productivity and performance reporting.

Activity Tracking includes call date tracking, notes files, follow up reminders and other methods which provide proven, systematic ways to initiate and track customer interaction over time. The aim is effective lead management and the efficient, professional follow-up that results in both new business and repeat business from a loyal customer base.

FEATURES:

Track application use in real-time (caption, description, executable, url etc.)

Monitor multiple user sessions, in real-time, from a single screen.

Compile total usage statistics for applications, documents, websites, and subpages.

Use advanced filtering to aid interpretation or to simplify handling of many months worth of data.

Set alarms to notify you of unusual user activity.

Record idle time, independent of screensaver activity.