Introduction
We deliver full reservation, inventory and departure control capabilities - and deliver a uniquely integrated customer management solution. Implementing our entire solution is the best way to reap the full value of a total business transformation and to make the move to new generation processes immediately.
Main Components:
Reservation
Customer Profile,
Availability,
Ticketing & E-Ticketing
Booking,
Boost business performance and enhance customer satisfaction.
Departure Control:
Check-In,
Boarding pass issuance , and
Baggage Management.
We've partnered with our customers, including six of the 16 world's largest airlines, across the airline business functions:
Online distribution and booking
Corporate/Business travel
Revenue management
Airlines
The Airlines practice has been the fastest growing practice, internally at Online24x7. We have partnered with over 25 airline, airport and travel companies, spread across all five continents, and are engaged in large scale IT initiatives across multiple locations. These engagements are implemented by a resource base of highly skilled domain consultants, architects, project managers and engineers located on customer and Online24x7 premises.The Airlines practice has consistently been successful in creating an environment of collaboration with customers, bringing in innovative ideas and demonstrating an unparalleled ability to execute.
We provide cost-effective, customer-centric business solutions to maximize airlines' customer relationship value and implement market-defining strategies. Our industry experience ranges from generating new revenue streams for our airline customers to providing end-to-end customer interaction visibility, integrated business applications and enhanced customer experience.
Logistics
In the current dynamic and volatile global economy, the challenges faced by Logistics Service Providers (LSP) include changing supply chain structures, environmental concerns, increased focus on security compliance and government regulations, while shippers continue to expect significant cost reduction and improvement in service levels.
Our Practice:
With in-depth experience that covers the entire LSP business cycle, Online24x7's Logistics practice offers end-to-end solutions for LSPs. Our services span across enterprise solutions, supply chain management, customer relationship management, business intelligence, business process quality, engineering & product life cycle management, and infrastructure services
The practice also has a strong relationship with its alliance partners and proven expertise in best-of-the-breed applications in the transportation and warehousing space. Online24x7 is the co-development partner for LSP process-integrationpacks for quote-to-cash process across Oracle applications.
Service Offerings
Online24x7 is one of the first India based consulting company to have an exclusive Logistics Practice. As a result, Online24x7 has vast experience in logistics technology development and in leveraging technology for managed services in the Logistics sector. The service offerings cover areas like transport management system (TMS ), warehouse management system (WMS) , back office, service parts logistics, visibility solutions, fleet & asset management, logistics and supply chain strategy.
Service Portfolio:
To support the LSP focus areas, Online24x7 brings various competency and skill-sets together: SCM strategy, SCM and logistics consulting, technology services and logistics managed services. Through S&V group's (Online24x7's boutique SCM strategy consulting firm) understanding of SCM strategy, process and technology, we bring to our LSP customers a robust understanding and experience of transforming supply chains in various verticals. The Supply Chain Consulting and Logistics practice bring to the table industry process and application skills that can improve time to market on new, integrated and industry specific solution sets across geographies.